OfficeArrow - Business Travel

Overbooked and Canceled Flights: What are Your Rights?

Martin Loughlin — Thu, 19 Nov 2009 16:14:13 -0500

Overbooked and canceled flights are a common frustration for business travelers. But you don't have to be held hostage to the whim of the airlines. All passengers have rights. Here, we'll explain the airlines' responsibilities and provide advice on how to make sure your rights are protected.

Last Minute Meetings? Jump Online!

Deborah S. Hildebrand — Wed, 18 Nov 2009 21:56:35 -0500

You're in a pinch and need to get a small group together as quickly as possible to resolve an unexpected glitch on a project. But many of the team members involved are out of the area. No big deal! Online meeting tools allow you to gather everyone together via the Internet.

Creative Meeting Add Ons: Incorporate Holiday Themes

Terri Pepper Gavulic — Wed, 18 Nov 2009 21:55:13 -0500

Whenever a meeting coincides (even approximately) with a major holiday, there are many creative ways to use the holiday as a theme, which can then direct menus, agendas, content, activities, door prizes, and incentives. This article will provide ideas on how to successfully incorporate holiday themes in your meetings.

Green Business Travel: Help Protect the Environment on Your Next Trip

Martin Loughlin — Wed, 18 Nov 2009 21:51:17 -0500

If you're a regular business traveler, you may be concerned about the toll your activities are taking on the environment. Airlines, hotels and rental car companies are making it easy to lighten your carbon footprint. Learn how the travel industry is going green and which companies are doing the most to help protect planet earth.

Fewer Flights, Less Choice: When Airlines Cut Back, Does Anybody Win?

Martin Loughlin — Wed, 18 Nov 2009 21:49:14 -0500

Many major US airlines recently announced that they arfe making significant cuts to their flight schedules. While the reasons for this change are certainly valid, the impact for business travelers may be significant. Our travel expert tells you what to expect and how to avoid the seemingly inevitable frustrations.

Running a Customer Service Training Meeting: An Agenda for Success

Terri Pepper Gavulic — Tue, 17 Nov 2009 20:16:41 -0500

Ongoing training of your staff raises their consciousness about the importance of customer service and can prepare them with specific tools and strategies. This article gives a prescription for running effective training meetings for your staff and covers the five most important ingredients in any customer service training session.

Understanding Hotel Rates: Are You Getting the Best Deal?

Martin Loughlin — Wed, 11 Nov 2009 20:23:42 -0500

Booking a hotel is always a gamble. The prices can vary significantly depending on where, how and when you make the reservation. Here, we outline the various rates that can be found and how to get the most for your money.

Stand Up and Be Heard: 10 Public Speaking Secrets You Won�t Learn in Toastmasters

Scott Ginsberg — Tue, 10 Nov 2009 16:10:51 -0500

Whether you're giving a speech to an auditorium full of people or leading a sales presentation for your three best clients, speaking in public can be a terrifying experience. But it doesn't have to be. Professional speaker, Scott Ginsberg shares his secrets for conquering your nerves and enhancing your stage presence.

You Can�t Take it With You: Understanding the Airlines� New Carry on Rules

Martin Loughlin — Wed, 28 Oct 2009 11:16:24 -0500

As any business traveler knows, airline rules and regulations can change almost overnight - often influenced by current events. If you are flying on business, it's important to understand what you can and cannot carry on the plane, to avoid delays at check-in. This article gives an overview of the current carry-on rules and guidelines.

Creative Menu Ideas: Mix Up Meeting Meals for Better Attendance

Terri Pepper Gavulic — Tue, 20 Oct 2009 13:34:21 -0500

Many companies host countless business gatherings on a regular basis. Varying the menu in creative ways helps to ensure attendance, especially for routine and repetitive (e.g., weekly, monthly) meetings. This article shares some of these creative menu themes and how best to incorporate them into your meetings.